some considerations: (1) how easy it is to file a trouble ticket? (can you do it from mobile?), (2) whatis the response time to filing a ticket, acknowledgment, action, interaction, resolution, (3) what "absences" of support are there? E.g. do they only respond M-F? only 9-17:00 in some time zone? not on holidays?
[tantek]
at
2025-03-26 20:56
absence of what you'd like to see is not a valid criticism for throwing out everything else the author is saying
[tantek]
at
2025-03-26 03:29
[tantek] I wanted to start a conversation to see what people think the indiewebis addicted to; I have no desire on wikifying it.
petermolnar
at
2025-03-13 23:15